Contents
- This report is based on the following requirement -
- Description: A Critical Decision
- Choose an organisation and write a report for the board about a critical decision the organisation must make based on a current situation. Your report must include:
- Relevant background details of your organisation
- Analysis of the critical decision based on a current situation that your organisation
- must make
- Analysis of possible solutions
- Recommended decision
- Organisation Background:
- Based on public domain information, describe-
- Principal activities/functions and the sector it operates in
- Principal strategies
- Products and/or services offered
- Customers
- Marketing/public information initiatives undertaken
- Profitability / efficiency of the organisation.
- Organisation Analysis:
- Using public domain information-
- Use a balanced scorecard to evaluate at least 3 critical success factors in each of the following dimensions: financial, customers, internal business, and learning/growth.
- Analyse the top 5 to 8 significant costs of the organisation and what they relate to
- (quality, environment, staff, IT, premises etc.).
- Evaluate the performance of your organisation (based on relevant financial and non
- financial criteria such as financial performance, productivity, efficiency, customer satisfaction, legislative requirements and market share.
- Critical decision for the organisation:
- Based on your conclusions on strengths, weaknesses, opportunities and strengths from the background information –
- Analyse the threat or opportunity on which you believe the organisation needs to make a critical decision
- Include the information inputs (financial and non financial) that must be considered (including any concerns about their quality or reliability) to make that decision.
- Explain the time frame in which the decision needs to be made, implemented and evaluated.
- Describe any biases that are relevant and need to be avoided (as appropriate)
- Evaluate the financial impacts of the decision (or of not making the decision) in terms of costs, revenue and/or service levels
- Describe the relevant stakeholders in the decision (e.g. employees, shareholders, community, environment, regulators)
- Outline the decision making model(s) you are using. Analysis of possible solutions:
- Based on your definition of the opportunity / threat your organisation faces and the decision that must be made –
- Identify at least 3 potential solutions
- Analyse these potential solutions using at one financial and one non financial
- decision-making tool (or explain in detail how one financial and one non financial decision-making tool could be used to evaluate the alternatives).
- Note: You may use a decision-making tool that has not been described in this subject, but if you do, you must provide a description of the tool, its use, and why you have chosen it.
- Recommendation on the decision:
- Based on your evaluation of at least 3 possible solutions –
- Clearly formulate a recommendation
- Outline the expected results (financial and non financial)
- Evaluate the benefits that will accrue to the organisation if the board accepts your
- recommendation
- Summarise with a conclusion.
Description
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