Contents
- Introduction 3
- Overview of Primary External Influences on Kenya Commercial Bank (KCB) 3
- Disruptive Innovation 5
- Disruptive Innovations at KCB 9
- Areas of Improvement for offering Banking Innovations by KCB 12
- Conclusion 13
- References 15
- Appendix 1- Company Profile 18
Description
This report analyzes the primary external influences in Kenya Commercial Bank (KCB). The report then discusses the impact of disruptive innovations in decision making and policy implementation in banking industry. The report also discusses the use of disruptive innovation by KCB and provide recommendations for adoption of other innovative products or services.