Contents
Introduction 2- Leadership 3
- Leadership in Retail Industry 5
- Characteristics & Factors to be an Effective Leader 7
- Leadership Status in the Organization 9
- Leadership Development Plan 11
- Conclusion 12
- References 13
Description
The paper discusses the leadership process in general and in the retail industry. The paper then discusses the approach in enhancing the leadership process in MYDIN, one of the leading retail companies in Malaysia. The paper then discusses the leadership status of the author of this paper who works as the General Manager and overlooks the operation of 3 outlets. In the end the paper provides leadership development plans chalked out by the author to create more leaders in the organization.
