1. Introduction………………………………………………………………………..5
2. Company Situational Analysis…………………………………………………….6
• SWOT Analysis
3. Industry Analysis………………………………………………………………….9
• Porter’s Five Forces Model
4. Financial Analysis……………………………………………………………….12
5. Stakeholders Analysis……………………………………………………………13
6. Comparison of Coles and Woolworth…………………………………………….15
7. Complaints about Coles……………………………………………….....